Job: Service Desk Management

Job: Service Desk Management

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Title Service Desk Management
Salary Best in industry
Start Date 2016-12-29
Location Bangalore
Job Information

Exp- 0-8
salary : Best in Industry.
Job location: Bangalore

Must Have:
1. Bachelor degree or 3 year diploma
2. Excellent communication skills, with neutral accent.
3. Excellent written communication skills with email etiquettes.
4. Fundamental Technical know-how on system trouble shooting

Support Type / Hours:

1. Predominantly Voice Interaction support and also through email, chat & remote support.
2. 24×7 Support, shifts based on roster. This means role requires working in US / Night shifts and weekends and on national holidays.
3. 10 hours shift with 1 hour break split into 2 short breaks and one lunch breaks.
4. 5 days working per week, with weekly offs based on roster.

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